Hello, this is TrustKey.

We would like to guide you through the process of deleting registered fingerprints from your TrustKey security key.

Please choose the method that is most convenient for your device’s operating system.

● Applicable fingerprint models: G310, G320, G310H, G320H, B210, B210H

​​​You can download and install the latest version of TrustKey Manager from [Download (Click)].

※ All video examples included in this guide were recorded using a MacBook.​

1) Using the TrustKey Manager application

2) Using the Chrome browser 

Hello, this is TrustKey.

We would like to guide you through the process of registering a fingerprint on your TrustKey security key.

Both methods below follow the same procedure, so please choose the one that is most convenient for your device’s operating system.

● Applicable fingerprint models: G310, G320, G310H, G320H, B210, B210H

1. Using the TrustKey Manager application (Windows / macOS PC or laptop)
2. Using the Chrome browser (macOS PC or laptop) 

​ 

You can download and install the latest version of TrustKey Manager from [Download (Click)].

※ All video examples included in this guide were recorded using a MacBook.​

1) Using TrustKey Manager

2) Using the Chrome browser 

Hello, this is TrustKey.

We would like to guide you through the process of resetting your security key, which will delete all registered PINs and fingerprint information from your TrustKey security key.

Please note that once this process is completed, all data stored on the security key will be permanently removed and cannot be recovered.

Both methods below follow the same procedure, so please choose the one that is most convenient for your device’s operating system.

● Applicable models: All TrustKey security key models

1. Using the TrustKey Manager application (Windows / macOS PC or laptop)

2. Using the Chrome browser (macOS PC or laptop)

You can download and install the latest version of TrustKey Manager from [Download (Click)].

※ All video examples included in this guide were created using a MacBook.​

​

1) Using TrustKey Manager

2) Using the Chrome browser

Hello, this is TrustKey.

We would like to guide you through the process of changing the PIN of your TrustKey security key on a Windows or macOS PC/laptop.

Both methods below follow the same PIN change procedure, so please choose the one that is most convenient for your device’s operating system.

● Applicable models: All TrustKey security key models

1. Using the TrustKey Manager application (Windows / macOS PC or laptop)
2. Using the Chrome browser (macOS PC or laptop)

You can download and install the latest version of TrustKey Manager from [Download (Click)].

※ All video examples included in this guide were created using a MacBook.​

1) Using TrustKey Manager

2) Using the Chrome browser

Hello, this is TrustKey.

We would like to guide you through the first setup process for using the TrustKey security key on a Windows or macOS PC/laptop — “Registering a Security Key PIN.”

Both methods below follow the same PIN registration procedure, so please choose the one that is most convenient for your device’s operating system.

● Applicable models: All TrustKey security key models

1. Using the TrustKey Manager application (Windows / macOS PC or laptop)
2. Using the Chrome browser (macOS PC or laptop)

You can download and install the latest version of TrustKey Manager from [Download (Click)].
※ All video examples included in this guide were created using a MacBook.​

1) Using the TrustKey Manager application

2) Using the Chrome browser